ÖÐӢ˫ÓïÔÓÖ¾2001/09/13
 

How a Simple Idea Became a Huge Business

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By Howard Schultz
»ô»ªµÂ¡¤Êæ¶û´Ä


A Trip to Italy
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[14]I still believed so much in the future of Starbucks that I couldn't accept "no" as a final answer. I had to join this company.

[14]ÎÒ¶ÔÃ÷ÐÇ¿§·ÈÁ¬Ëø¹«Ë¾µÄǰ;ÈÔÉî¾ßÐÅÐÄ£¬²»¸Ê¾Í´Ë°ÕÐÝ¡£

[15]The next day I called Jerry back. "Jerry," I protested, "this isn't about me. It's about your company." I spoke and he heard me out, then fell silent. "Let me sleep on it," he said. "I'll call you tomorrow."

[15]µÚ¶þÌìÎÒÓÖ´òµç»°¹ýÈ¥¡£"°ÍµÇ£¬"ÎÒ˵£¬"Õâ²»ÊÇΪÎÒ×Ô¼º×ÅÏ룬¶øÊÇΪÄãÃǹ«Ë¾¡­¡"ËûÄÍÐÄÇãÌý£¬È»ºó³ÁĬÁËÒ»Õó¡£"ÈÃÎÒÔÙÏëÒ»Íí£¬"Ëû˵£¬"Ã÷Ìì¸øÄã»ØÒô¡£"

[16]Perhaps he slept; I certainly didn't.

[16]Ò²ÐíËû˯ÁËÒ»¾õ£¬¿ÉÊÇÎÒÈ´ÕûҹδÃß¡£

[17]The next morning I picked up the phone on the first ring. "You have the job, Howard," he said. "When can you come?"

[17]´ÎÈÕÔ糿£¬µç»°ÁåÒ»ÏìÎÒ¾ÍÄÃÆðÌýͲ¡£"ÎÒÃǾö¶¨¹ÍÓÃÄ㣬"°ÍµÇ˵£¬"ʲôʱºòÀ´Éϰࣿ"

[18]So many times I've been told something can't be done. But if I believe in it, I can't let it go. Part of my determination comes from my enthusiasm, and part is fear of failure. The example of my dad was always in my mind. An honest man who worked hard and loved his children, he was never able to take control of his life and climb out of the hole of blue-collar jobs-truck driver, factory worker, cabdriver-that left him a beaten man.

[18]Ðí¶àÈËÒ»Óöµ½Õϰ­¾Í´òÍËÌùġ£µ«ÊÇÎÒ²»»áÕâÑù£»ÎÒÒ»µ©ÓÐÁËÄ¿±ê£¬¾Í±ØÈ»ïƶø²»ÉᣬȫÁ¦ÒÔ¸°¡£ÎÒÄÜÈç´Ë¼áÒ㣬һ·½ÃæÊÇÆ¾×ÅÂúÇ»Èȳϣ¬ÁíÒ»·½ÃæÊÇη¾åʧ°Ü¡£ÎÒ³£³£ÏëÆð¸¸Ç׿²¿ÀµÄÒ»Éú¡£ËûΪÈ˳Ͽҡ¢¹¤×÷ÇÚ·Ü¡¢°®»¤¶ùÅ®£¬È´Ò»Ö±²»ÄÜÕÆ¿Ø×Ô¼ºµÄÈËÉú·½Ïò£¬²»ÄܰÚÍÑÀ¶Á칤È˵ĵØÎ»--¿¨³µË¾»ú¡¢¹¤³§¹¤ÈË»ò³ö×âÆû³µË¾»ú--ÒÔÖ±§º³ÖÕÉí¡£

[19]After I had been at Stabucks for a year, I had an experience that changed my life. I went to Milan to attend an international housewares show. On my first morning I noticed a little espresso¡ºÅ¨¿§·È¡»bar. Behind the counter a tall, thin man was cheerfully greeting customers.

[19]½øÃ÷ÐÇ¿§·ÈÁ¬Ëø¹«Ë¾Ò»ÄêÖ®ºó£¬ÓÉÓÚÁíÒ»¼þÊ£¬ÎÒµÄÈËÉúÓÖÓÐÁË´óת±ä¡£ÎÒÈ¥Òâ´óÀûÃ×À¼²Î¹Û¹ú¼Ê¼ÒÍ¥ÓÃÆ·Õ¹ÀÀ£¬µÚÒ»ÌìÔ糿±ã×¢Òâµ½»á³¡ÀïÓиöССµÄÕôÁ󿧷Ȱɡ£¹ñ̨ºóÃæÓиö¸ß¸ßÊÝÊݵÄÄÐÈËÔÚЦÒ÷Ò÷µØÕкô¹Ë¿Í¡£

[20]"Espresso?" He asked, holding out a cup. After three sips it was gone, but I could still feel its warmth and energy.

[20]"ÕôÁó¿§·È?" ËûÎÊ£¬È»ºóµÝ¸øÎÒÒ»±­¡£ÎÒà¨ÎüÈý¿Ú¾ÍºÈ¹âÁË£¬²»¹ý¿§·ÈµÄÏãŨÎÂůÎÒÈ´ÖÁ½ñÄÑÍü¡£

[21]That day I discovered the romance¡ºÀËÂþÇéµ÷¡»and ritual¡º¹æ¾Ø£»Ï°¹ß¡»of coffee bars in Italy. My mind started churning ¡º·­ÌÚ¡». My company's connection to coffee lovers did not have to be limited to their homes, where they ground and brewed¡ºÖó¡»our coffee. What we should do was sell coffee by the cup, in coffee bars.

[21]ÄÇÌìÎÒ¼ûʶÁËÒâ´óÀû¿§·È°ÉµÄÀËÂþ¸ñµ÷ºÍÓªÒµ×÷·ç¡£ÎÒÓÚÊÇ¿ªÊ¼¶¯ÄԽÆäʵ£¬ÎÒÃǹ«Ë¾ºÍ¿§·È°®ºÃÕߵĹØÏµ²»±Ø¾ÖÏÞÔÚËûÃǼÒÀï¡£ÎÒÃǺβ»¿ªÉè¿§·È°É£¬ÂÛ±­Âô¿§·È£¬ÈÃËûÃDz»±Ø×ÔÐÐÑÐÄ¥³åÅÝÒ²Äܺȵ½ÎÒÃǵĿ§·È£¿

[22]On my return to Seattle, however, my bosses argued that Starbucks was a retailer, not a restaurant or a bar. They pointed out that Starbucks was successful. Why rock¡ºÊ¹Ò¡°Ú¡»the boat?

[22]»Øµ½Î÷ÑÅͼºó£¬ÎÒÏòÀϰåÌá³ö´Ë¼Æ»®£¬ËûÃÇÈ´²»ÒÔΪȻ£¬Ç¿µ÷Ã÷ÐÇ¿§·ÈÁ¬Ëø¹«Ë¾ÊÇÁãÊÛÒµÕߣ¬²»ÊDzÍÌü»ò¾Æ°É¡£ËûÃÇ»¹Ö¸³ö¹«Ë¾ºÜ׬Ǯ£¬ºÎ±ØÃ°·çÏÕÁí±Ùõè¾¶£¿

 

 



 

 

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